Why use Stillwater?

Stillwater Commercial Services is the leading provider of quality kitchen exhaust cleaning and Fire Protection Services. Our goal is to help protect commercial / industrial establishments from the constant threat of a fire at their facility. Our technicians are fully trained and certified in accordance with NFPA #96.

 

Public Safety and Liability

Kitchen exhaust systems are inherently dangerous. All portions of the “fire triangle” are present in abundance (fuel, oxygen, heat). A FEMA study of 7,100 restaurant fires found that 68% involved the grease exhaust system, and only 6% of fires were extinguished by the automatic fire suppression system.

 

Fire Codes

Fire Jurisdictions have adopted or follow the NFPA 96 guidelines. Failure to follow the correct inspection and cleaning schedule of commercial exhaust systems would be a violation of the fire code and expose the kitchen owner to fines and significant liability in the event of a fire.

“OUT OF SIGHT CAN NO LONGER BE OUT OF MIND FOR RESTAURANT OWNERS AND FACILITY MANAGERS.”

 

The “Complete” Job

Most importantly, one must have clear understanding of the scope of work being provided under any agreement. Often, firms believe they purchase a cleaning of the entire system only to discover later that they have received a “Hood Washing”. Being familiar with the routing of the exhaust ductwork, which is above the ceiling and checking the completed operation after the cleaning process remains instrumental in eliminating surprises. Stillwater Commercial Services indicates in writing what the cleaning contract proposes and how the work will be done. It remains recommended by the NFPA to use an industry “Certified” contractor and to verity proof of insurance.

 

Certificate of Performance

Stillwater Commercial Services will supply a certificate of performance, which is posted at or near the hood as proof of service. This certificate will indicate the date of inspection or cleaning, the name of the servicing company, and areas not cleaned.

 

Service Follow Up

A system service report at the conclusion of each kitchen exhaust system cleaning that allows much more information to be shared between the contractor and the facility being serviced concerning the system. Documenting of mechanical, accessibility, and safety concerns raises the level of awareness of the customer regarding one of the most important systems at their facility.